BUPLAS Blog

While the primary purpose of recruitment is to find the best people and reject those who don’t make the grade, the process also needs to [...]

Customers demand excellent communication skills. Call centers need to hire effective communicators. These are two critical conditions that on shore or offshore contact centers require [...]

With English now being spoken as a second language primarily for business communication, global companies have a vested interest in how it is assessed and [...]

If you have found yourself wondering what can be done to make your communication training more effective, you are not alone.  Many organizations spend days [...]