If you have found yourself wondering what else can be done to make your communication [...]

When chat first emerged as a customer support channel, the communication assessments used to hire [...]

Choosing the most effective test to measure applicants' communication skills can be quite overwhelming for [...]

Choosing the right communication screening tests can be a nerve-wracking decision for many recruitment managers.  [...]

While the primary purpose of recruitment is to find the best people and reject those [...]

Customers demand excellent communication skills. Call centers need to hire effective communicators. These are two [...]