The workplace, the society, and the wider world
Learn more about how the BUPLAS ECOSYSTEM can help you succeed in recruitment, training, and operations. BUPLAS Recruitment - Assess and identify top performers and place [...]
Developing an English for Specific Purpose Curriculum for Asian Call Centres: How Theory Can Inform Practice
Learn more about how the BUPLAS ECOSYSTEM can help you succeed in recruitment, training, and operations. BUPLAS Recruitment - Assess and identify top performers and place [...]
What Causes Communication Breakdown in the Call Center?
Learn more about how the BUPLAS ECOSYSTEM can help you succeed in recruitment, training, and operations. BUPLAS Recruitment - Assess and identify top performers and [...]
3 USEFUL TIPS FOR TESTING COMMUNICATION
Customers demand excellent communication skills. Call centers need to hire effective communicators. These are two critical conditions that on shore or offshore contact centers require [...]
